I’d like to share my Anderson Performance Heat & Air experience with you…
It all started with a terrible noise, the worst kind…one that sounded like metal on metal and it came from our air conditioning unit at the onset of summer. So, I placed a call to Anderson Performance Heat & Air.
Jenny answered my call. She was so nice, informative and her demeanor instantly set my mind at ease. She was also extremely efficient. The call I made was at 4:30 p.m. and they close at 5 p.m., but that didn’t bother her at all. She said that if I needed immediate service she could quickly get on the phone to determine which of her technicians were the closest and could service us the fastest.
Thinking maybe we could wait because we didn’t want to drive them crazy if we didn’t have to, we scheduled a service appointment for the next day. Jenny said she would make certain it was as early as possible in the morning.
Unfortunately, after I hung up the noise became more frequent and louder. So, we decided we should reach out yet again to poor Jenny. She wasn’t the least bit daunted, made an instantaneous call and Stephen, one of the owners, was on his way to our home in minutes.
Our air conditioner is pretty old, so we thought for sure we would have to buy an entirely new unit, but we were informed that the problem was only our compressor fan bearings. Stephen had the replacement parts we needed right on his service van and completed our repair within the hour. I’m telling you, these “guys” are the best and so honest. Did I mention affordable?
My husband and I want to share our heartfelt thanks with all the folks at Anderson Performance Heat & Air; and after tonight, he says we will never use anyone else. I concur!
Wendy Cruzan, New Smyrna Beach
